Privacy Policy

1. Introduction

Battle Insider ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website battle-insider.com and use our Canadian English learning services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Demographic information (age, language background, country of origin)
• Educational background and learning goals
• Payment information (processed securely through third-party providers)
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location information
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information
• Usage patterns and preferences

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide, maintain, and improve our language learning services
• Communication: To respond to inquiries, send course information, and provide customer support
• Personalization: To customize your learning experience and recommend appropriate courses
• Marketing: To send newsletters, promotional materials, and updates about our services (with your consent)
• Analytics: To analyze website usage and improve our services
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and ensure the security of our services

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Permitted Disclosures

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our business
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: When you have given explicit consent for sharing
• Safety: To protect the rights, property, or safety of Battle Insider, our users, or others

4.3 International Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information during such transfers.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by contacting us or updating your account settings.

6.2 Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

6.3 Deletion

You may request deletion of your personal information, subject to certain legal and business requirements.

6.4 Marketing Communications

You can opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly.

6.5 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or browser settings.

7. Retention of Information

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When information is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

12. Governing Law

This Privacy Policy is governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes arising from this Privacy Policy will be subject to the jurisdiction of the courts of Montreal, Quebec.